Return & Refund Policy

Eligibility
Returns are accepted within 7 days of delivery if:
• Item is unused
• In original packaging
• In resalable condition

Non-Returnable Items
For safety and hygiene reasons, the following cannot be returned:
• Opened baby products
• Personal care items
• Feeding products once used

Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours with proof (photos).

Refund Process
Approved refunds will be processed within 7–14 business days via the original payment method.

Shipping Policy

Delivery Areas
We deliver all over Jordan

Delivery Time
Orders are typically delivered within 2–5 business days depending on location

Shipping Fees
Shipping fees are calculated at checkout or may be free above a certain order value

Delays
MamaCare is not responsible for delays caused by courier services or unforeseen circumstances

Payment Policy

• Accepted methods (card, cash on delivery, Apple Pay, etc.)

Cancellation Policy

• Orders can be cancelled within 48 hours before shipping